Web-WorksSupport & Hosting
Every project comes with technical support and reliable hosting. You talk to people who know your site, because they built it.
We support business websites and eshops across Greece, remotely, with direct communication with the team that knows your project.
What we take care of
Hosting in Greece
In a reliable data centre in Greece, fully managed by us.
Backups
Automatic backups every day, keeping the last 15 days, so your site can be restored quickly if something goes wrong.
Updates
WordPress, theme and plugin upgrades, tested so nothing breaks.
Security
Regular security checks and malware scans, to prevent attacks and malicious code.
Speed & uptime
Regular speed and uptime checks, with preventive action.
Technical support
Clear solutions for every technical issue or question, and guidance on day-to-day use.
We work personally with every client. That’s why we don’t take on every project.
We support projects where the site is a working tool: when it stops, enquiries and sales are lost. That’s where a fast response and knowing the project make the difference.
You talk to the people who know your site
No automated replies, no tickets. You talk directly to the people who know how your project is built.
Prevention before breakdown
Updates, security checks and monitoring happen regularly, so most problems are solved before you see them.
No lock-in
Hosting comes with no lock-in. If you want to leave, we give you all the files and databases.
Where support makes the difference
We know every line of your site
When something stops, nobody has to work out from scratch how it was built. Recovery is fast and downtime stays to a minimum.
Updates without risk
Before every major update we take a backup, so if something goes wrong we can return to the previous state immediately.
One partner instead of three
Site, hosting, SEO and advertising from the same team. When something doesn’t work, the problem doesn’t bounce from the hosting provider to the developer and back.
Your data stays yours
Only we and our partners have access to the server. The files, the databases and your domain belong to you.
In every support plan, as standard
- SSL certificate
- Daily backups, kept for 15 days
- WordPress and plugin updates
- Security checks and malware scans
- Speed and uptime monitoring
- Direct communication, no tickets
What our clients say
How much do website maintenance and hosting cost?
It depends on the size and traffic of the site, whether it’s an eshop and how much support you need each month. After a short conversation we give you a quote tailored to your site.
How quickly do you respond to support requests?
In most cases within 4 hours, and always within the same working day for issues that don’t need investigation.
Where is my website hosted?
In a reliable data centre in Greece, fully managed by us. Hosting close to your visitors helps loading speed, and the data stays within the European Union.
How often do you take backups?
Every day. Backups run automatically once a day, and we keep the copies from the last 15 days. That way we can restore your site to any of those days if needed.
What if my site goes down or gets hacked?
We restore it from the most recent clean copy, remove the malicious code and close the gap that caused it, so it doesn’t happen again.
Who has access to my server?
Only us and our partners. The data always stays yours.
Can I move my hosting elsewhere?
Yes. Hosting comes with no lock-in, and we give you all the files and databases.
Can you move my site from another provider?
Yes. We handle moving the files, databases and email settings, so the switch happens without losing anything and with minimal or zero downtime.
Do you support sites you didn’t build?
Yes, after a technical check first, so we know what state the site is in and what it needs to run correctly and securely.
Tell us about your project.
You’ll talk to the people who will design and build your project, and we’ll tell you clearly whether we’re the right partners for you.